nSEPIA Privacy Notice

i. “Personal Data” means any information/data that relates to an identified or identifiable natural person.

ii. “User(s)”, “you”, “your” shall mean a natural person who uses, registers, accesses the Application and the Offerings.

i. Information Collected through the Use of the Application: When you use the Application, we may receive information about you and your usage of the Application. Such information may include your Personal Data and your facial data or facial scan data, skeletal/pose points, emotion inference scores, user images, audio and video to detect the emotions of the user.

ii. Onboarding and Account Creation: You may share your Personal Data on the Application when you create an account to avail the Offerings. Such data may include, but is not limited to, your name, age, sex, email address, mobile number, faith and any other information you provide when registering on the Application. Your mobile number is collected to create and secure your account, authenticate your identity, and enable login, registration, password reset, and other account security features.

iii. Social Sign-Up Methods: If you choose to sign up on the Application through a social sign-up method, including but not limited to Google, Facebook and other similar sign-ups, we may receive additional Personal Data from such sign-up providers.

iv. Online Identifiers and Log Data: We may receive information about your system, device, browser type, usage duration, system logs, etc.

v. Payment Information: As a part of our Offerings, Users have the option to upgrade their subscription to become a premium user. If a User purchases the premium subscription, we may provide an option to make a payment towards the subscription. We may collect certain information, such as full name, phone numbers, billing address, and email address, to process your request. We use third-party payment service providers to process payments made to us. We do not retain any of your financial information, such as credit card details or bank details and all such information is provided directly by you to our third-party processor. The payment processor’s use of your Personal Data will be governed by their privacy notice. We do not access, store, or collect your UPI, credit/debit card information. We may have information limited to the payment confirmation number and transaction details for our record purposes.

vi. Communications: We may collect information that you provide to us when you contact us to inquire about our Offerings. Such information may include your first name, last name, email, phone number, and any other information you provide, including your interests in relation to our Offerings and Application.

i. to provide and inform you about our Offerings,

ii. to respond to your requests,

iii. "to authenticate your account, verify your identity, send one-time passwords (OTPs) when requested by you (such as during registration, login, or password reset), and maintain the security of your account, ",

iv. for the creation or development of business intelligence or data analytics in relation to the Offerings provided by us,

v. to provide you with a better experience when you access our Application and to improve the Application and Offerings,

vi. to personalize content, insights, and recommendations aimed at enhancing your emotional state and overall well-being,

vii.to maintain and manage our Application,

viii.to provide support for operations, provision of Application and Offerings,

ix.to manage our relationship with you,

x.for internal record keeping, and

xi.to comply with our applicable legal or statutory obligations.

i. Emoscape: We may provide your Personal Data with our product “Emoscape” for processing. This will us to enhance and improve the Offerings.

ii. Affiliates: We may provide your Personal Data to our affiliates to enable them to improve the Offerings, provide feedback and respond to their queries.

iii. Service Providers:We may share your Personal Data with the service providers who work with us in connection with operating the Application and/or providing the Offerings. This includes SMS service providers engaged solely in delivering one-time passwords (OTPs) requested by you for registration, login, password reset, or other account security purposes. Such service providers process your mobile number only for OTP delivery and are contractually required to protect your Personal Data and use it only for the purposes specified by us. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Notice.

iv. Merger or Acquisition: We may transfer your Personal Data if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Application, to a third party. Any such third party or resultant entity that receives your Personal Data shall have the right to continue to use your Personal Data in line with the purposes set out herein.

v. Safety, Legal and Regulatory Authorities: We may disclose your Personal Data if we believe that we are required to do so: (a) by law; (b) to comply with legal process or governmental requests; (c) to enforce our agreements; (d) to protect our operations; (e) to protect the rights, privacy, safety or property of the Company, you or others; (f) to protect our reputation and (g) to permit us to pursue available remedies or limit the damages that we may sustain.

i. right to access Personal Data in our possession,

ii. right to have us rectify or modify any such Personal Data,

iii. right to have us erase/delete your Personal Data,

iv. right to restrict us from processing such Personal Data,

v. right to object to our use of Personal Data,

vi. right to withdraw consent at any time where we are relying on consent to process Personal Data.

i. Right to access information about Personal Data.

ii. Right to correction and erasure of Personal Data.

iii. Right of grievance redressal.

iv. Right to nominate.

v. Withdraw consent at any time where we are relying on consent to process Personal Data.

Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request.

All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact privacy@nsepia.com

Only after exhausting the Company's grievance redressal mechanism, you may approach the Data Protection Board of India, which may be set up.

i. You have the right to correct your Personal Information and Sensitive Personal Information in case of any inaccuracy.

ii. You have the right to limit the use of a particular category of your Sensitive Personal Information to a particular purpose.

iii. You have a right to opt out of automated decision making, automated inferences in profiling for targeted, behavioural advertisement online.

iv. You have the right to know about the automated decision making and the right to request access to and information about how automated decision technologies work.

v. You have a right to request the deletion of Personal Information.

vi. You have the right to know what information is collected, including the right to request access to the Personal Information collected.

vii. You have the right to opt out of the sale or sharing of your Personal Information

We will not charge you a fee for making a valid request unless your valid request(s) are excessive, repetitive, or manifestly unfounded. If we determine that your valid request warrants a fee, we will notify you of the fee and explain that decision before completing your request.

We will not discriminate against you for exercising your rights under CCPA and CPRA. Specifically, we will not:

i. Deny access to our software or services; case of any inaccuracy.

ii. Charge a different rate for the use of our software or services; or

iii. Provide a different quality of product or service.